Support & Maintenance

Technical support, monitoring, security updates, feature enhancements and backups for websites and web apps. So your project runs stable 24/7 while you focus on business.

Your Project in Reliable Hands

Launching a site is just the beginning. Without regular maintenance, even the best site becomes vulnerable: outdated dependencies, security holes, slow loading, post-update errors. We handle the technical side — you focus on business.

What's Included

  • Uptime Monitoring — 24/7 site availability checks. If your site goes down, we know first and respond
  • Security Updates — Laravel, PHP, plugins, dependencies. Regular patches so your site doesn't become a target
  • Backups — daily database and file backups. In case of issues — recovery in minutes
  • Bug Fixes — broken layout, form issues, server errors — fixed promptly
  • Feature Enhancements — new pages, integrations, forms, features. Your site grows with your business
  • Speed Optimization — caching, image optimization, CSS/JS minification. Faster site = more conversions
  • SEO Support — basic SEO optimization, technical SEO fixes, recommendations
  • Content Help — material uploads, page setup, admin panel consulting

Engagement Models

  • One-time Help — hourly rate (from $15/hour). For one-off tasks: fix a bug, add a page, update a plugin
  • Monthly Package (5 hrs/mo) — fixed monthly hours at a reduced rate. Ideal for regular enhancements
  • Full Support — all technical matters handled by us: monitoring, backups, updates, enhancements. Fixed price, predictable costs

What We Support

  • Laravel and StartOnline CMS sites
  • OpenCart e-commerce stores
  • WordPress sites
  • SaaS platforms and CRM systems
  • Any PHP projects

Why Trust Us

  • 7+ Years Experience — we support projects we built ourselves and accept transfers from other teams
  • Fast Response — critical issues resolved within hours, not days
  • Transparency — monthly report on completed work and time spent
  • Single Contact — no need to explain the task to a new person every time. We know your project

FAQ

Do you support projects built by others? Yes. We audit the code, understand the architecture and take it on. Even if the previous team left no documentation.

How fast do you respond? Critical issues (site down) — within 2–4 hours. Regular tasks — within 1–2 business days.

Minimum contract term? Monthly package — from 1 month. Can be cancelled anytime.

Need site support? Describe your project — we'll calculate the optimal plan.