CRM for Service Center

crm both
CRM system for service centers: order intake, repair statuses, parts inventory, client SMS notifications, reports and analytics. Built from real Service F1 experience. Cloud or self-hosted.
  • Order and repair management
  • Client database with history
  • Statuses with auto-notifications
  • Parts inventory
  • SMS/Email notifications
  • Reports and analytics
  • Receipt and document printing
  • REST API

Everything for a Service Center in One System

This CRM was built based on real experience working with the F1 Service center. The system solves the main pain points: lost orders, lack of status tracking, communication issues with clients.

Key Features

  • Order Intake — quick registration with defect notes, serial numbers, photos
  • Repair Statuses — tracking every stage: diagnostics → repair → testing → pickup
  • Client Database — contact history, notes
  • SMS/Email Notifications — automatic client notification on status change
  • Parts Inventory — stock tracking, write-off per order
  • Reports — revenue, technician workload, average repair time
  • Document Printing — receipts, acts, warranty cards